Section 1
Introduction & Scope
The Privacy Policy of Hibajee13 (https://hibajee13.asia) sets out our responsibilities and commitment to the personal data of every member and visitor. This policy is not a formality — it is a genuine promise.
This Privacy Policy applies whenever you use our website or mobile app, open an account, or contact us in any way. By continuing to use our services Terms & Conditions We encourage you to read this alongside our other policies.
Section 2
What Data We Collect
Hibajee13 collects two types of information from members — what you provide directly and what is gathered automatically.
Information You Provide Directly
Information you provide when registering and using our services:
Automatically Collected Data
When you use our website or app, certain technical information is collected automatically:
- IP address and device type (Android/iOS/PC)
- Browser type and version
- A log of which pages you visited and how long you spent on each
- Betting and transaction logs (time, amount, outcome)
- App crash reports and performance data
Section 3
Data Collection Methods
Hibajee13 collects information through three main methods:
- Directly: Information you submit through the registration form, KYC upload, support chat, or email.
- Automatically: Technical information via cookies, web beacons, and log files.
- From Third Parties: Transaction confirmation data from payment providers (bKash, Nagad) and risk assessment data from fraud detection services.
Section 4
How Your Information Is Used
Hibajee13 uses collected data only for specific, defined purposes. Each use case is clearly outlined below:
- Account Management: To verify registration, secure login, and ensure the overall safety of your account.
- Payment Processing: To process deposits and complete withdrawal transactions.
- KYC & Compliance: To verify age, confirm identity, and comply with anti-money laundering regulations.
- Customer Support: To resolve your issues and provide you with assistance.
- Security: To detect and prevent fraud, hacking, and account misuse.
- Service Improvement: To analyze usage patterns and improve the experience across our app and website.
- Promotions: With your consent, to keep you informed about relevant offers and promotions.
Hibajee13 never sells or shares your betting history or behavioral data with advertisers. This is a non-negotiable policy.
Section 5
Who Your Data Is Shared With
Hibajee13 does not generally share member data with third parties. However, sharing may occur in the following limited circumstances:
Payment Providers
Only the information required to complete transactions (amount, timestamp, account number) is shared with payment partners — bKash, Nagad, Rocket, and bank partners.
Legal Obligations
We may be required to disclose information in response to lawful requests from Bangladeshi or international legal authorities. In such cases, only the specific data requested will be provided — nothing more.
Technology Service Providers
Limited data may be shared with select technology partners for server hosting, cybersecurity analysis, and customer support software. All such partners are bound by strict confidentiality agreements with Hibajee13.
Section 6
Security Measures
Hibajee13 uses industry-leading technology to keep your data secure. Each layer of protection is described below:
- 256-bit TLS/SSL Encryption: Every connection to our website and app is encrypted.
- Two-Factor Authentication (2FA): An additional OTP verification step is required at login.
- Real-Time Fraud Detection: Unusual transactions or login attempts are flagged immediately.
- Data Segregation: Member data is stored on servers separate from the company's operational data.
- Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
- Staff Training: Every staff member who handles your data undergoes rigorous privacy and confidentiality training.
That said, please keep in mind — no one can guarantee 100% security on the internet. Do your part by keeping your password strong and never sharing it with anyone.
Section 7
Cookie Policy
Cookies are small text files stored on your device. Hibajee13 uses three types of cookies:
- Essential Cookies: Login sessions and security tokens are essential for the site to function and cannot be disabled.
- Performance Cookies: Used to identify where the site is slow or experiencing errors. No personal data is involved.
- Preference Cookies: Used to remember your language and theme preferences. You can disable these, but some features may not work as expected.
Cookies can be managed or deleted through your browser settings. However, disabling essential cookies will prevent you from logging into your account.
Section 8
Your Data Rights
As a Hibajee13 member, you have certain fundamental rights over your personal data. To exercise any of these rights, email us at support@hibajee13.asia.
Right to Access
You have the right to request a copy of the personal data Hibajee13 holds about you. We will provide it within 30 days of your request.
Right to Correct Your Data
If any of your information is inaccurate, you can request a correction at any time.
Right to Erasure
After account closure, you may request deletion of your data, subject to any applicable legal obligations.
Data Portability
You may request a copy of your personal data in a machine-readable format.
Right to Restrict Processing
You can object to your data being used for specific purposes at any time.
Marketing Opt-Out
You may withdraw your consent to promotional communications at any time.
Section 9
Protection of Minors
Hibajee13 does not knowingly collect any information from individuals under the age of 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.
If a parent or guardian believes their child's information has been collected by mistake, please contact support@hibajee13.asia immediately. We will delete that data without delay.
Hibajee13's Responsible Gaming page provides detailed tools and guidance for protecting minors. Parents and guardians are encouraged to stay informed.
Section 10
Contact & Complaints
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:
Once a complaint is submitted, our team typically responds within 7 business days. For more complex matters, resolution may take up to 30 days. Hibajee13 takes every privacy-related request seriously.